Ashford MGT 435 MGT/435 MGT435 Week 2 Quiz Solutions


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  1. Resistance to organizational change can __________.
  2. Which of the following is NOT a step in the action research model?
  3. Which of the following is an especially critical factor for diagnosing, planning, and implementing organizational change?
  4. First-order (adaptive) changes are __________.
  5. Which of the following is true about people’s resistance to change?
  6. The appreciative inquiry model begins by __________.
  7. Which organizational change model stresses the importance of applying a historical analysis of changes that have occurred over the course of a company’s development?
  8. Organizational inertia refers to the tendency of organizations to __________.
  9. Second-order (discontinuous)changes are __________.
  10. According to McKinsey and Kotter (1996), approximately what percentage of large organizational changes fail?